Terms of service.

Advice and Quotes

Advice and no-obligation quotes are free. Quotes are valid for 2 weeks from the date of issue.

Lead-in Times

Please give at least two weeks notice before you need the tiling work to be done.

Deposit and Final Payment

A 50% deposit is required for all work. If you cancel before the work has started you will receive a refund of 20% of the deposit paid. No work will be done until the deposit has been paid.

The final balance is due immediately on completion of the work and presentation of the invoice.

Methods of Payment

Payment must be made by bank transfer. Details will be provided with the invoice.

Areas Covered

I work within a 10 miles radius of Otley, West Yorkshire.

Hours

Monday to Friday 8:00am to 4:00pm

Warranty

All work and materials are covered by my 12 month warranty.

Complaints

I want you to be happy and fully satisfied with the tiling I do for you. If you are unhappy with any aspect of the work during or afterwards please speak to me so we can find an equitable solution.